As a sister company to Health IT Services, GP IT Services focuses exclusively on the IT needs of GP Surgeries and Primary Care Networks (PCNs). With years of experience supporting primary care organisations, we understand the unique challenges of clinical environments — from system downtime and compliance demands to digital transformation projects that reshape the way care is delivered.
Empowering digital-first primary care
We understand the complex digital environment of GP surgeries and Primary Care Networks. Our services keep your IT resilient, compliant and future-ready.
Our Services Include:
- Helpdesk and onsite IT support providing fast response times to minimise downtime and keep practices operational
- Data migration and endpoint management allowing transition safely to modern platforms with proactive monitoring and updates
- HSCN connectivity and VPN configuration providing secure access to NHS networks and remote systems
- Cyber security and DSPT compliance to protect patient data with audits, firewalls, encryption and training
- Clinical System optimisation (SystmOne, Emis and more) ensure systems run efficiently and integrate seamlessly
- Microsoft 365 setup and migration enabing collaboration with secure email, file sharing and cloud storage
- Telephony and call management systems helping to streamline patient communications with VoIP and call routing
- Centralised admin hub delivery for PCNs building shared back-office systems to improve collaboration and reduce duplication
- Staff training and IT policy support boosting confidence and maintain compliance with practical IT education
Below is an overview of solutions also offered by GP IT Services and how they add value to GP Surgeries and Primary Care Networks alike:
1. Patient Check-in & Touchscreens
GP IT Services design, install and support patient check-in kiosks and touchscreen systems, helping streamline reception workflows and reduce wait times. These systems integrate with the clinical software (only SystmOne at this stage) so patient arrival becomes more efficient and user-friendly.
2. Patient Call Boards / Waiting Room Displays
GP IT Services deploy waiting room call boards that seamlessly connect with SystmOne. This screens can be customised to display the necessary information to your patients (including the patient name, clinicians names, room name etc), alongside displaying electronic posters, campaigns, images and messages to your patients in between patient calls
3. NHS Vulnerability & Penetration Testing
Security is non-negotiable in health IT. We, alongside GP IT Services, conduct rigorous vulnerability scans and penetration tests to identify and address weaknesses in your infrastructure — helping ensure compliance and protect sensitive patient data.
4. Digital/IT Support, Transformation & Consultancy
GP IT Services specialise in providing dedicated Digital and/or IT Support, Transformation and Consultancy for GP Surgeries, Primary Care Networks (PCNs) as well as other healthcare organisations. From day-to-day IT support to large-scale digital transformation projects, they help enhance patient care, streamline operations and stay ahead in a fast-changing healthcare landscape.
5. Microsoft 365 & Cloud Services
Our parent company, IT Auxilium, is a Microsoft Partner therefore we are well positioned to assist you with your Microsoft 365 for NHS needs.
We assist practices with Microsoft 365 setup, migration and ongoing management. Our goal is to unlock collaboration, secure data handling and modern email and document workflows — while maintaining healthcare compliance and robust security.